Hospitality IT SystemsModule Details

Course/Module Description:

Information technology systems in the Hotel industry refer to computer systems in a hotel that supply information about that hotel’s business operations. This course/module is designed to provide an overview of the Information systems that are typically used in the Hospitality industry and include guests’ data gathering continuously both for use internally and externally.

Course/Module Objectives:

The main objectives of the course are:

1. To explore the role of IT in the Hospitality Industry
2. To discuss the importance of information gathering of guests in the Hospitality industry
3. To explore different types of systems that can be used in the Hospitality industry.

Course/Module Learning Outcomes:

After completion of the course students are expected to be able:

1. To identify the characteristics of information technology and information systems in the Hospitality industry
2. To identify the different types of information systems and differentiate between information technology use in hotels and restaurants
3. To apply the importance of information systems to the Hospitality industry
4. To relate Hospitality industry technology to management, such as property management systems.